(94) 11 4325524

Konnect BPO

Inbound Services

Konnect BPO is a company pioneering in inbound call center outsourcing in Sri Lanka as we handle inbound calls and receive numerous phone calls from our customers via phones.

We have a strong team entirely dedicated to support your organization with inbound call center solutions in Sri Lanka to gain more customers and reduce the operating costs by delivering the best inbound call center services.

Due to our professionalism and trained staff companies have seen an increase in revenue and a rise in customer satisfaction paving path for Konnect BPO to be a leading BPO in Sri Lanka.

Telemarketing

A famous marketing strategy that connects customer with service providers via telephone or web-based video conferencing is known as telemarketing.

Inquiry Handling

Our staff is trained to handle all customer inquiries professionally and appropriately by providing the precise information about the required product or service.

Order Taking Services

Whilst the company can focus on advertising the products, brand building and value additions to increase revenue the order taking service can be outsourced for better streamlining of the sales products.

Answering Service

This service provides the opportunity for companies to provide wow customer service and is combined with live telephone answering to all business communications including virtual receptionists 24/7.

Product Information Request

This service will enable your customer to access product information and is a value added service as it creates more opportunities to increase revenue.

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