About Us

Who We Are and What We Do

A Little Bit About Us

With a global footprint and a leading position in the outsourcing industry, Konnect BPO enables many businesses to concentrate on their core operations. From its very inception in 2016, we at Konnect BPO have helped our clients achieve their business objectives and thrive in cutthroat marketplaces by providing ongoing, top-notch services and intensive outsourced solutions.

We consist of 22+ prominent clients and 250+ staff strength answering 20000+ calls per day while located in a travel-friendly area for the employees. As a result of our global operations and rigorous adherence to all regulatory requirements, upholding these standards and adhering to all procedures, protocols, and processes are requirements that cannot be waived.

Meet our CEO/MD

Our History

Konnect BPO was established in the year 2016 with only 01 client and 20 agents. Likewise, in 2017, we introduced our Human Resource Management Services along with other Support Services. Afterwards, in 2018, we launched our Data Services, Technology Services, and Data Processing Services.

To top it all off we onboarded several clients in 2019, and we launched our first CRM Interface, Quality Monitoring and Assurance system, and Correspondence Management services.

Our commitment to excellence, innovation, and customer satisfaction has earned us a reputation as a trusted partner in the outsourcing industry. Looking ahead, we are excited to continue our growth and expansion, while maintaining our unwavering commitment to quality and customer satisfaction.

Humble Beginnings

We at Konnect BPO had modest roots with a small group of devoted people. Our founders had a mission in mind: to provide work opportunities while offering businesses all around the world high-quality outsourcing services.

Our achievements and core beliefs have made it possible for us to offer individualized service and custom solutions to satisfy the various demands of each of our clients. We are happy to have developed into a global leader in the BPO industry today, but we are still dedicated to our guiding principles of honesty, cooperation, and client pleasure.

Humble Beginnings

Our success is intertwined with your success

At KonnectBPO, we are aware that the success of our clients immediately affects our own success. In order to fully meet our customer’s individual needs and assist them in achieving their business objectives, we believe in establishing long-term partnerships with them.

Our team of skilled experts is committed to providing top-notch service and support while utilizing the most recent technology and industry standards to streamline our customers’ operations and boost their bottom lines.

To find out more about how we can support your company and assist you in achieving your goals, get in touch with us right now.

Our Motivation

Our motivation at KonnectBPO is to offer our clients first-rate outsourcing services that support their achievement of business goals. We promise to produce outcomes that go above and beyond their expectations. We try to consistently enhance our processes and technology to be on the cutting edge because we are passionate about innovation, efficiency, and excellence. Our staff is committed to offering individualized service, fostering long-lasting relationships with our clients, and constantly searching for ways to improve their company. The gratification of knowing that we have aided our clients in reaching their objectives and prospering in their respective fields drives us forward.