Setting up businesses through cold calling and following up with top-of-funnel leads and scheduling appointments is called B2B appointment setting services. It is the responsibility of the call sales agent to set up the appointments for the closing sales rep to pitch the sales and close the deal. 

Many companies make the mistake of keeping non-value added services such as B2B appointment setting services in-housed when they should be focusing on their core businesses and competencies. Konnect BPO is an appointment setting call center in Sri Lanka and is one of the experienced outsourcing companies specializing in B2B appointment setting services in Sri Lanka.

We provide you with outsourcing services of order processing, help desk, technical support, customer services, chat support and many more secondary services. 

Our staff is trained to handle multiple different situations with customers such as objections, rejections, and importantly negative comments or feedback from consumers during cold calls. We train them to be professional, patient and open minded. Hence, it is very critical to outsource your company’s secondary or non-core services such as appointment setting to a company that knows what they are doing in the industry. If not in case you pick the wrong outsourcing agency it would cost you more than money.