Konnect BPO

Background Verification

A reference check generally involves contacting applicants’ former employers, supervisors, co-workers and educators to verify previous employment and to obtain information about the individual’s knowledge, skills, abilities and character.

A reference check is usually time consuming yet an important task in recruitment. It involves contacting applicants’ former employers, supervisors, coworkers and educators in order to corroborate past employment information and to understand about the employees skills and knowledge, discipline and character.

What is BGV?

BGV stands for “Background verification” and is the process of verifying the past employment records of potential candidates to ensure the information shared is credible and accurate. It is an important part of a recruitment process currently and is followed across industries.

Why Is BGV Important under BPO Industry?

There have been an increase in cases of falsified credentials such as educational certificates, employment records etc. locally and globally in the recent past. Hence, the primary expectation of a background check is to verify credentials provided by employees.

Background verification services in Sri Lanka is also usually a common step followed during recruitment, It is therefore very important for BPO service providers to be responsible in the screening process of the documents shared by the potential employees. The document check list basically includes proof of address of the potential employee, educational degrees, medical information etc.

Konnect BPO provides Background verification services in Sri Lanka and has been in the industry for a period of time.

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