As the age old saying goes, the customer is the king. Attending to their inquiries promptly and accurately is one important way of keeping them satisfied. However, having this service in-house can be tedious and sometimes a non-value adding activity when there are ample opportunities to outsource it to professionals. This way the company can focus on their core business functions that bring in more revenue and growth.
Konnect BPO is an organization pioneering in customer support service outsourcing in Sri Lanka. We are professionals in the industry and provide support services that directly address the issues at hand. We offer customized services based on client requirements and the context. Some of our offered services are inquiry handling, technical support, telephone answering, customer surveys and also medical answering services.